Latest ADM-261 Version - Salesforce Service Cloud Administration - High-quality New ADM-261 Test Labs

2025 Latest Exams-boost ADM-261 PDF Dumps and ADM-261 Exam Engine Free Share: https://drive.google.com/open?id=1m0rlWx1WL9GiFoGbUG3UvhSvaUUODU3T

Are you ready to take your career to the next level with the Service Cloud Administration (ADM-261)? Look no further than Exams-boost for all of your ADM-261 exam needs. Our comprehensive and cost-effective solution includes regularly updated Salesforce ADM-261 Exam Questions, available in a convenient PDF format that can be downloaded on any device, including PC, laptop, mac, tablet, and smartphone.

Salesforce ADM-261 (Service Cloud Administration) Exam is a certification exam that is designed to test the skills and knowledge of Salesforce professionals who are responsible for managing the Service Cloud. ADM-261 exam is intended to validate the skills required to configure and manage the Service Cloud, including implementing and configuring the features and functions of the Service Cloud, setting up and managing case management, and creating and managing communities.

To prepare for the Salesforce ADM-261 (Service Cloud Administration) Exam, candidates can use a variety of resources, including online courses, study guides, and practice exams. ADM-261 exam is designed to test the knowledge and skills of Salesforce professionals who are responsible for managing the Service Cloud. By passing the exam, professionals can demonstrate their expertise in administering the Service Cloud and can enhance their career prospects in the Salesforce ecosystem.

>> Latest ADM-261 Version <<

New ADM-261 Test Labs - ADM-261 Reliable Test Voucher

Our ADM-261 exam questions are designed from the customer's perspective, and experts that we employed will update our ADM-261 learning materials according to changing trends to ensure the high quality of the ADM-261 practice materials. What are you still waiting for? Choosing our ADM-261 guide questions and work for getting the certificate, you will make your life more colorful and successful.

The ADM-261 exam consists of 60 multiple-choice questions, which must be completed within 105 minutes. To pass the exam, candidates must score at least 65%. ADM-261 exam is available in multiple languages, including English, Spanish, French, German, and Japanese. ADM-261 Exam can be taken online or in-person at a Salesforce testing center.

Salesforce Service Cloud Administration Sample Questions (Q92-Q97):

NEW QUESTION # 92
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers

A. Enable suggested articles on new cases.
B. Enable agents to create their own personal articles.
C. Enable article customization for open cases.
D. Enable article submission during case close.
E. Create an email template to send articles as PDF attachments.

Answer: A,D,E

NEW QUESTION # 93
Using Import Wizard, how many Asset records can you import at a time?

A. 100,000
B. You cannot import Assets via Import Wizard
C. 0
D. 1
E. 50,000

Answer: B

NEW QUESTION # 94
Universal Containers wants to be able to assign Cases based on the same criteria they use for Live Agent chats. Which feature should a Consultant recommend?

A. Case Skills-based Assignment Rules
B. Live Agent Queue-based routing
C. Omni-channel Queue-based routing
D. Omni-channel Skills-based routing

Answer: B

NEW QUESTION # 95
Universal Containers (UC) wants to schedule for repair service when an agent is unable to solve the customer's problem via the call center.
What functionality should a consultant recommend to satisfy the UC's need?

A. Contact Request
B. Field Service
C. omni Channel
D. Mobile Connect

Answer: B

NEW QUESTION # 96
A company has these requirements for dealing with Cases:
- Handled efficiently and by the right agents
- Distributing the load so that agents do NOT have tomanually select the next Case to work Which two Omni-Channel features will assist in this routing and distribution? Choose 2 answers

A. Route to agents with the most capacity to take on new work.
B. Route to agents staffing the assigned overflowqueues.
C. Route to agents with the most cases closed for that topic.
D. Route to agents with the least amount of active assigned work.

Answer: A,D

NEW QUESTION # 97
......

New ADM-261 Test Labs: https://www.exams-boost.com/ADM-261-valid-materials.html

BONUS!!! Download part of Exams-boost ADM-261 dumps for free: https://drive.google.com/open?id=1m0rlWx1WL9GiFoGbUG3UvhSvaUUODU3T